Punjab Newsline, Chandigarh, October 14-
In order to further improve the potential of the ‘Cyber Helpline 1930’, DGP Punjab Gaurav Yadav on Monday inaugurated the enhanced call centre of 1930 Helpline to help people in reporting cyber financial frauds in real-time and also launched ‘Cyber Mittar Chatbot’ for providing assistance to queries relating to cyber crimes.
To ensure the helpline's effectiveness, the DGP made a trial call to 1930 during the inauguration and interacted with the representative to understand the working of the helpline.
Pertinently, Cyber Helpline 1930 is a CFCFRMS of the Ministry of Home Affairs under Indian Cybercrime Coordination Centre (I4C), which allows victims of cyber financial frauds to freeze their money in the accounts of the accused/suspects immediately after the registration of complaint on this helpline. In Punjab, Helpline 1930 was made operational from September 2021.
DGP said that these cutting-edge innovations will enhance cybercrime reporting and ensure rapid resolution of financial frauds, empowering citizens in the digital world.
The Cyber Mittar Chatbot is an innovative initiative of the Punjab Police’s Cybercrime Division, which anyone can access by logging in at “https://cybercrime.punjabpolice.gov.in" to get instant information pertaining to cybercrime prevention and reporting queries.