Strict action will be taken if electricity issues are not resolved on time – Vij
Punjab Newsline, Chandigarh, February 14 –
On the direction of Haryana Energy Minister, Anil Vij, explanation sought from negligent employees following a surprise inspection of the Bijli Seva Kendra in Rohtak on February 2. These employees are required to submit a response within three days explaining the reasons for delays in resolving complaints, failing which disciplinary action will be taken.
Notably, during his visit to the BSK Complaint Center at Rajiv Gandhi Vidyut Bhawan, Rohtak, the minister
reviewed consumer complaints. The inspection revealed that several complaints were not resolved within the
prescribed four-hour time frame.
The Energy Minister directed the concerned Superintendent Engineer to investigate complaints pending for
more than four hours and obtain explanations from the responsible staff.
As per the minister's directive, the Superintendent Engineer (SE) has sought explanations from the following
employees for negligence: ALM Ankit, ALM Naresh, LM Sanjay, and ALM Krishna from XEN S/U Div. No.1,
Rohtak; and ALM Suresh, JE Vikas Kaushik, and LM Rambir from XEN S/U Div. No.2, Rohtak.