Punjab implements a citizen-centric approach to deliver govt services
Punjab Newsline, Chandigarh, December 31-
To ensure efficient, honest, accountable and citizen-centric governance to the people of the state, Punjab Govt has taken slew of ground-breaking initiatives to make the government services more accessible for every citizen and transform Punjab into a truly digitally empowered society.
Highlighting the details about the initiatives launched by the state government, Punjab cabinet minister Aman Arora said that Punjab has recently launched a pioneering project that has enabled Sarpanchs, Nambardars and Municipal Councillors (MCs) to verify applications online for various certificates– Residence certificate, Caste (SC, BC/OBC) certificate, Income certificate, EWS certificate, Old Age Pension and Dogra certificate. Punjab takes the lead by launching this innovative initiative aims to save citizens from the hassle of making multiple visits to obtain signatures from Sarpanchs, Nambardars and MCs. These local representatives will receive information via WhatsApp and can provide their recommendation through WhatsApp.
The Governance Reforms department has also onboarded all the Patwaris to verify documents online, and as of now, over 9.20 lakh applications have been processed online by the Patwaris in the last seven months across the state, he added.