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Resolve CM window complaints immediately: Saket Kumar

December 19, 2024 10:26 PM
Resolve CM window complaints immediately: Saket Kumar

Explanation sought from CTM Bhiwani and CRID nodal officer for negligence in work

Punjab Newsline, Chandigarh, December 19 -

Dr. Saket Kumar, Additional Principal Secretary to the Chief Minister said that strict action will be taken against those found negligent in addressing complaints received through the CM Window. He directed that an explanation be sought from the City Magistrate (CTM) regarding negligence in handling revenue-related matters in Bhiwani district. In addition, nodal officer of the CRID was also instructed to provide an explanation for their negligence. Dr. Kumar was presiding over the first review meeting of the CM Window after the formation of the 15th Legislative Assembly on Thursday.

In the review meeting, the Additional Principal Secretary took feedback on complaints across various departments and instructed all officials to resolve them promptly. He said that there should be no negligence at any level in addressing these complaints. Special instructions were given to the nodal officer of CRID, along with necessary guidelines, instructing that the complaints related to CRID be treated with utmost seriousness and urgency. Pending complaints should be resolved without delay.

The Additional Principal Secretary also reviewed numerous complaints related to the Electricity, Revenue, and Panchayat departments. 

 

 
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