Punjab Newsline, Chandigarh, December 7-
The CISF has launched its e-Service Book portal, following the “Digital India” initiative of Government of India, accessible to all force personnel.This new initiative is designed to streamline and expedite the pension processing system for retired CISF personnel.
Sharing information in this regard Senior Commandant, Punjab and Haryana Civil Secretariat,Chandigarh, Y.P. Singh said that earlier, delays in the payment of dues on retirement were caused due to physical transfer of service book. The newly launched e-Service Book portal ensures that CISF personnel receive all pension benefits on their retirement date without any delay. Not only this, the portal will also benefit serving personnel by providing them online access to their service books and ensuring their updation as well.
He further said that the new digital framework eliminates the need for physical transfer of service books. One of the key features of the e-Service Book is its real-time tracking capability. Stakeholders can now monitor the status of pension files in real-time, ensuring transparency and accountability. This will directly benefit approximately 2400 personnel who retire annually.